News: Bali’s Ngurah Rai International
Airport Is the Winner ASQ Award
Bali is the winner of the latest annual
Airport Service Quality (ASQ) Award.
This Award announced on Monday, and Ngurah Rai International Airport was
awarded the world’s third best airport
for 2016. This airport in serving 15
million to 25 million passengers per year.
Ngurah Rai Airport was recognized last
year as the world’s third best airport and the most improved airport in the Asia-Pasific
by the Award.
This Award was reported based on a
survey conducted by Montreal- based Airport Council International (ACI). ASQ is said to be the only global program to
survey passengers at the airport on their day of travel.
According to the Guardian, “Each year, the program sends out
600,000 passenger satisfaction surveys in 41 languages in 84 countries to
measure customers' views of 34 key performance indicators, including airport
access, check-in, restrooms and more.”
Airport operator Angkasa Pura I director Danang S. Baskoro said in
a press release: “This award is a concrete result of our hard work and it will
be our focus to improve services for our passengers.”
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